10 DIGIT ID CODE

SHIPPING POLICY

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“Customer Satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer

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It’s about creating a good position in the market niche and to gain more loyal customers to patronize our products.

To ensure you receive your new products as quickly and as safely as possible we've covered a variety of shipping details and services for our customers’ satisfaction which are explained below.

 

How will my item(s) be shipped?

Most orders are shipped via USPS or FedEx within 24 hours of order, orders placed prior to 2pm PAC will ship out that day if there are no issues matching registration with purchase. 

Orders are shipped Mon-Sat via USPS & FedEx, Saturday cutoff is 11am PAC for shipping that day.  Please allow 3-5 days for free shipping and standard shipping. 

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To ensure that you receive your order when you need it, please plan accordingly.  USPS does not guarantee timely delivery to all towns in the country, check your tracking code to see scheduled delivery date.  During the holidays, please place your order at least a few days in advance to ensure timely delivery.

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How much does shipping cost?

Shipping cost is calculated per item in your order so if you're ordering more than one piece the delivery cost will add per product.

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How long does it take for my item to arrive?

Delivery will take 3-5 business days from your order date for standard shipping. 

 

Required Signature

Deliveries to residential addresses typically do not require a signature; however, if one is required and no one is available to sign, a note will be left noting attempted delivery.  After two attempts to deliver, the package will be returned to USA Service Dog Registration.

 

Email Notification

You will get a notification email or call whenever your item has been shipped.