
Once you hear an airplane passing over your head, are you wishing that you and your emotional support dog were there? What if we tell you it is possible? Yes, you read it right. Airline carriers allow Emotional Support Animal to travel without any additional fee or cost, provided that you have an ESA letter.
Meeting that goal, you must follow some requirements in all airline carriers but the most important thing is that your emotional support dog must be calm on the plane and must be well-behaved in public. This will give you a pleasant and unforgettable flying experience with your dog.

Southwest Airlines
Southwest Airlines allows emotional support animals to travel within the cabin, except for destinations to Jamaica. They also need a travel letter from a licensed mental health doctor with the following details, as stated on the Southwest Airlines documentation guidelines:
Virgin America
The Airline Company’s policy on documentation for travelers with ESA is standard; ESA letter should be issued not more than a year old before traveling and must be written by a licensed medical professional, as posted on the Virgin America’s site.
Jet Blue Airlines
Jet Blue’s requirements for ESA travel are documented information that has the following, per the company website:
American Airlines
An individual who is in need of an emotional support animal or psychiatric service animal is verbally recognized by the authority. American Airlines requires supporting documents to facilitate the request, such as an ESA travel letter issued within the year of travel.
Prepare ahead of time; listed below are the airlines and the requirements you should follow:
Delta Airlines
The ESA will be required to stay on the floor beside the owner/handler’s seat. As stated in the company’s site, “No animals are allowed to occupy seats that are designed for passengers”.
When booking reservations, you can already request for a seat assignment that is why Delta Airlines is suggesting an early notification about traveling with animals for the convenience of everyone.
United Airlines
This airline company requires documentation similar to other companies. The airline has some rules compared to other company, as to where the animal should be within the aircraft’s cabin.
The rules are listed below:
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What is a Service Dog?Service dogs differ from regular pets. These dogs are trained to perform a specific task for individuals who have disabilities. The disabilities can vary greatly, and so do the tasks that the service dogs perform. Service dogs can aid in navigation for people who are hearing- and visually impaired, assist an individual who is having a seizure, calm an individual who suffers from Post-Traumatic Stress Disorder, and even dial 911 in the event of an emergency. Many disabled individuals depend on them every day to help them live their everyday lives.
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What breed of dog can be considered a service dog?Under ADA law any breed of dog can be considered a service dog.
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Can you go anywhere with a Service Dog?Service Dog is allowed anywhere that the general public is allowed to go. This includes, but is not limited to, the zoo, restaurants, hospitals, a pool deck, hotels, the gym and housing. But there are some exceptions just like in the cases of the following: Sterile environments (if the public is allowed in street clothes it isn’t a sterile environment) Their existence will essentially change the nature of a business. Places of worship unless state or local laws otherwise.
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Is PTSD covered?Yes, PTSD (Post-Traumatic Stress Disorder) is covered under ADA Laws and as long as your service dog is able to calm you during an anxiety attack then he/she is considered a service dog.
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Does my service dog have to be on a leash?Under the ADA, service dogs must be harnessed, leashed, or tethered, unless these devices interfere with the service dog’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
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What must I do when an individual with a service animal comes to my business?The service animal must be permitted to accompany the individual with a disability to all areas of the facility where customers are normally allowed to go. An individual with a service animal may not be segregated from other customers.
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Are business allowed to refuse to give me service?No. Under the ADA (American Disability Act), state and local governments, businesses, and non-profit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas where the public normally allowed. And your dog is not considered a “pet”. Also, allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals.
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What is an emotional support dog?An emotional support dog is a dog that provides comfort and support in forms of affection and companionship for an individual suffering from various mental and emotional conditions. An emotional support dog is not required to perform any specific tasks for disability like service dogs are. There are meant solely for emotional stability and unconditional love.
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What are some of the disabilities that qualify for an emotional support dog?Anxiety, depression, bipolar disorder/mood disorder, panic attacks, fear/phobias and other psychological and emotional conditions. Yes. Emotional Support Dog owner has only minor requirements which may apply. However, the animal’s handler must have the following: Anxiety, depression, bipolar disorder/mood disorder, panic attacks, fear/phobias and other psychological condition. Emotional disability A letter from a licensed mental health professional that states the patient’s need for the ESA as part of his or her treatment.
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What are the requirements for Emotional Support Dog Training?As what we have shared in this website which is a fact that Emotional Support Dog (ESD or ESA) doesn’t need require a specialized training unlike the Service Dog. The following are some requirements to become an Emotional Support Dog: Make sure that your ESA cannot cause disturbances either at home or on the plane and cannot cause any harm. Your ESD must be under your control at all times and must be well behaved.
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Is there any application to fill out?There are no applications to fill out; all you need is a doctor’s note, and you do not need to submit your doctor’s note to us (note: you need to keep your doctor’s note with you to provide as proof when necessary).
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What should the doctor’s note say?The doctor’s note should generally be on the doctor’s letterhead to identify the doctor and show legitimacy, and provide the doctor’s name and contact information. The note will state that you have been under the care of the doctor, that the doctor has determined that you have a disability, and that the doctor believes that an emotional support dog would assist you with your disability.
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I want to fly with my Emotional Support Animal, what do I need in order to fly?"All you will need is a special letter or popularly called as ESA letter from a Licensed Mental Health Professional (LMHP) for you to fly with an Emotional Support Animal in the cabin of the aircraft. The letter must have the following: must be on the professional's letterhead must be from a mental health professional must not more than one year old The ESA letter contains the following information: The letter must state that the passenger has a mental health-related DISABILITY. It is not just a mental illness diagnosis, but a mental illness which substantially limits one or more major life activities. Airlines are not permitted to require the documentation to specify the type of mental health disability, e.g., panic attacks. That it is necessary for the passenger the presence of the animal in his or her health treatment. The letter must come from a licensed mental health professional and that the passenger is under his or her care. It must clearly state what type of mental health care professional they are (psychiatrist, psychologist, clinical social worker, et cetera). NOTE: Airlines may also require documentation including the date, type, and state of the mental health professional's license.
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My landlord says, “NO PETS ALLOWED”; can I have my emotional support dog with me?"Once your dog is considered an emotional support dog he or she can stay with you at your residence even if they do not allow pets.
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What are the qualifications of a Therapy Dog?Listed below are the qualifications or the characteristics of a Therapy Dog must have: Patient Sociable Non-aggressive Fearless Calm Pleasant Interested to training Favorable
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Can I take my Therapy Dog into a restaurant or other stores?Therapy Dog is not considered Service Dog, therefore are not included in the Americans with Disabilities Act (ADA) . They do not have public access rights for any place where pet dogs are not allowed. Therapy Dog is only allowed to access in any public locations by courtesy; they cannot travel in the cabin of an airline for free and are not exempt from pet restricted housing.
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Is a Therapy Dog a Service Dog or an Assistance Animal?No. Service Dog or Assistance Animal has the legal access rights in any public places that the public is allowed to go while the Therapy Dog doesn’t have that kind of access right.
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Does the Therapy Dog needed to be in good health condition?Yes. Therapy Dog must be current on all vaccines that is required by the local laws and should have a negative fecal test every 12 months. It is in order for them to visit the patient; they must also be clean and well groomed.
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What is the right age to start as a Therapy Dog?Therapy dog must be at least one year old.